Construction Masters has a unique ability to assess a working environment, beyond the responsibilities of constructing a building, so that an organization’s mission, culture and values are encompassed.
Construction Masters developed a number of successful business relationships with clients who afforded us the opportunity to provide our construction services. These relationships were not formed from one particular project or one particular person, but because Construction Masters operates under core competencies that clients’ value: Integrity; Excellence; Accountability; Innovation; Sense of Community; Life Long Learning; Diversity; and Collaboration.
It is these values which have lead to the success of Construction Masters over the past 22 years and it is these values that allow us to continue to succeed under the pressure of a declining economy.
Construction Masters believes that our conviction and execution of these values separates us from our competition and uniquely qualifies us to work on your facility.
Keys to success
Reputation: The goal of Construction Masters is to provide our construction service at fair market prices. We must strive to exceed all expectations and promote 100% satisfaction from all our clients. When the job is complete, it will be their referral that opens doors to potential new clients.
Quality: Our focus is on clients who will evolve into long term customers and who have the ability to refer Construction Masters to peers with similar needs. Our focus shall be on the quality of work we provide and not on the size and scope of the project. We will take on small projects with the same attention to detail as we do the larger projects.
Culture: Construction Masters will operate as a family from the top to the bottom. From the President to the Laborers, we must all be committed to the well-being of the company and we cannot accomplish this without each and every member understanding the importance of their role in the family. Clients will find comfort and security in the way our culture is structured.
Customer Service: Our number one strength is our customer service. Most of our clients are highly demanding organizations with politically structured environments. All it takes is one poor experience within the clients’ organization to tarnish our reputation. We remain calm when facing adversity and leave everyone satisfied with our efforts. Customer service begins with the initial visit and job preparation and ends once all parties are completely satisfied with the project. We are fully committed to ensuring we exceed all expectations on every project.